Frequently Asked Questions
Everything you need to know about your Stanley 1913 gear.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental U.S. Expedited options are available at checkout for faster delivery.
What is your return policy for accessories and gear?
We offer a 30-day return policy for unused items in their original packaging. Please note that customized or engraved products are final sale.
Are your products dishwasher safe?
Most of our modern collections, including the Quencher and IceFlow series, are dishwasher safe. However, we recommend checking the bottom of your specific bottle for care instructions.
Do you offer a warranty on your products?
Yes, we stand behind our quality with a Built for Life™ lifetime warranty that covers manufacturing defects and thermal performance.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Afterpay.
Can I change or cancel my order after it is placed?
Because we process orders quickly, we are only able to make changes or cancellations within 30 minutes of order placement.